Services
Work with me
I help teams build content that scales: clear for the people reading it, and structured for the teams and tools maintaining it.
Content strategyContent designUX writingCopywritingTechnical writingContent managementProduct management
Content Strategy and Editorial
I help establish how you want your audience to see your company: an audit of what exists, company-wide content guidelines, and an editorial plan your team can actually run.
- Content audit and inventory
- Grammar, terminology, and style audit
- Personas and audience actions
- User testing, analytics, and SEO (with AEO)
- Editorial calendar and guidelines
- Editing and editorial review
- Taxonomy and information architecture
- Governance and roadmap
Related work
Content Design, UX Writing, and Storytelling
From onboarding flows to landing pages and feature launches, I look at the whole experience and the outcome you want, then build the communication plan around it, with wireframes, milestones, and service level agreements.
- Audience audits and user journeys
- Flow and microcopy design
- Landing page layout and content ideation
- Narrative and editorial creation or review
- Scripts and storyboards (video, podcasts, learning)
- Ghostwriting and copywriting
- Content and page testing
- Localization-ready strings
Related work
Content for Teams
Voice and tone, conventions, and component guidance, written so designers can use it and agents can learn from it.
- Voice and tone guide
- Content guidelines and conventions
- Component content docs
- Templates (email, blog, GitHub issues)
- AI-ready guidance, agents, and skills
Related work
Documentation and Training
Help centers, release notes, developer docs, manuals, and training materials, with templates and processes that keep them current.
- Help center and KB architecture
- Release-note systems
- Technical and developer docs
- Manuals and factory and site acceptance tests
- Training course materials
- Templates and publishing workflow
Related work
Product Management and Marketing
I scope, prioritize, and ship where content is the product, then take it to market: product and communication plans, campaigns, events, and the docs behind them.
- Discovery, requirements, and roadmaps
- Product and communication plans
- Go-to-market and launch campaigns
- Email and social campaigns (LinkedIn, Reddit, X, Instagram, Facebook)
- Partner articles and thought leadership
- Newsletters
- Hackathon and event coverage
- Datasheets, e-books, and brochures
Related work
Free, for early- to mid-career folks
Resume, portfolio, and case-study reviews
I’ve been on many hiring committees and worked with many hiring managers, and with a long and varied career behind me, I’d like to help others build theirs. Whether you’re searching for a role or ready for a resume or portfolio refresh, I’ll review it for general content feedback or from a hiring manager’s perspective, for free. No catch.
- Resume and cover letter feedback (Google Docs or Figma)
- Portfolio and case-study review (Figma)
- Interview support and guidance
Engagement models
How we can work together
Preferred
Embedded
Full-time or long-term, on a content-forward team. I learn the product's history and grow with its narrative and language, which produces the best content.
Scoped
Contract
A defined project with clear deliverables and timeline, such as an audit, a guideline set, or a docs overhaul.
Flexible
Freelance
Hourly or fixed-price work for articles, case studies, white papers, and technical deep-dives.
Common questions
FAQ
What are your content services, and how do I learn more?
There are five: content strategy and editorial; content design, UX writing, and storytelling; content for teams; documentation and training; and product management and marketing. Each is listed above with what you get. To learn more, use the "Ask about" link under any service or send a message, and we'll set up a call.
How much do content services cost?
I work with hourly rates or fixed project pricing, depending on scope. Lifestyle-oriented pieces like tips or FAQs sit at the lower end of my range. Case studies, white papers, and technical deep-dives sit at the upper end. Timing depends on subject matter and where the piece will be published, such as LinkedIn, a company newsletter, an internal knowledge base, or a guest blog.
Do you prefer contracts, freelance, or full-time work?
I prefer full-time, embedded work on a content-forward team. That said, contract and freelance work keep my craft growing, and I have no preference between the two.
Do you offer anything for early- to mid-career people?
Yes! I'll review your resume, CV, portfolio, or case studies for general content feedback or from a hiring manager's perspective, for free. There's no catch. My availability after work hours varies, so please be patient.
How do we get started?
Send a message through the contact page with a little about the work. We'll set up a call to sort out the details.